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Administration And Office Management: Best Practice And Techniques

0 person is attending    0 Views    Management    ₦105000   

OBJECTIVE

To excel as an office manager, administrator or secretary you need to perfect your interpersonal and behavioural skills, to ensure you stray in control and on top of every one of your responsibilities. In this workshop you will learn how to.

·      Prioritise your daily responsibilities to achieve maximum output

·      Understand yourself and others thereby improving interactions and relationships

·      Use techniques to help you think creatively, solve problems, plan and make decisions

 

CONTENT

*Taking Control of Your Work Life

- Streamline your office systems

- External and internal customer service

- Understanding and clarifying purpose, vision and mission

- Making your office user-friendly and efficient

 

*Essential Administrative Skills

- Planning Skills

- Problem Solving Techniques

- Decision-Making Tools

- Managing meetings effectively

- Become More proactive

-Managing layer project to meet deadlines

 

*Vital Communication Skills

- Different Styles of communication

- Communicating with confidence

- Learning to be more assertive

- With-in conflict resolution

- Barriers to communication

 

*Developing as a Professional

- Listening Skills

- Leadership Skills

- Painless methods for giving corrective feedback

- Best Practices for delivering positive feedback

 

FOR WHOM: Human Resource Managers/Officers, Supervisors, Admin and Personnel Managers, Office Managers and others who perform related functions in the Public and Private sectors.

 

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participants will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



What you'll learn How to rioritise your daily responsibilities to achieve maximum output, Understand yourself and others thereby improving interactions and relationships, Use techniques to help you think creatively, solve problems, plan and make decisions.
Seats Remaining 15
Venue Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba - Lagos.
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Starts On 05 Dec 2017
Ends On 08 Dec 2017
Registration Closes 05 Dec 2017



Trainer

Alpha Partners
Member since: 1 year ago
Alpha Partners is a staff training and development company headquartered in Lagos, Nigeria.

Pay ₦105000 for this Training

Training Cost ₦105000
VAT (0%) ₦0
Total Cost ₦105000
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