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Office Etiquette, Ethics And Professionalism

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OBJECTIVE

The rules of Office Effectiveness & Office Etiquette play a fundamental role in keeping the wheels of a business turning smoothly, and often contribute to business success.

 

CONTENTS

- Self-Esteem / Positive Attitude

- Personality & Self-Image

- Good Manners & Office Etiquette

- Etiquette on Personal Space

- Body Language

- Professional Presence – Dress Code & Grooming

- Conflict Handling

- Personality Types

- Balance between Aggression & Assertiveness

- Respecting Racial & Ethnic Differences in the Workplace

- Physical Differences in the Workplace

- Gender & Sexual Differences in the Workplace

- Handling Stress in the Workplace

- Teamwork

- Appropriate use of the Internet

- Personal Issues in the Workplace

- Introductions and Conversations

- Telephone Courtesy

- E-mail Etiquette

- Open-plan Office Etiquette

- Meeting Etiquette

- Business Functions

- Etiquette on Business Travel

 

FOR WHOM: High level to middle level managers, Supervisors who provide leadership in the work place.

 

Training Methodology

The training methodology combines lectures, discussions, group exercises and illustrations. Participants will gain both theoretical and practical knowledge of the topics. The emphasis is on the practical application of the topics and as a result participants will go back to the workplace with both the ability and the confidence to apply the techniques learned to their duties.



What you'll learn Office Etiquette, Ethics and Professionalism
Seats Remaining 15
Venue Alpha Partners Professional Training Conference Centre. 200, Muritala Mohammed Way (3rd Floor) Opposite Adekunle BRT Bus-stop, Yaba - Lagos.
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Starts On 26 Sep 2017
Ends On 29 Sep 2017
Registration Closes 26 Sep 2017



Trainer

Alpha Partners
Member since: 1 year ago
Alpha Partners is a staff training and development company headquartered in Lagos, Nigeria.

Pay ₦105000 for this Training

Training Cost ₦105000
VAT (0%) ₦0
Total Cost ₦105000
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